The Nottingham, U.K., teenager had been putting aside money to buy a limited edition Day One version of the XBox One for his son for Christmas, but after bidding 450 GBP and winning the item on Nov. 28, he got a photo in the mail with the words “thank you for your purchase”
Though the listing clearly stated that it was a photo of the console, Clatworthy said he still thought he’d receive the console since it was listed in the video games and consoles section on eBay. Clatworthy told the Post, “It said ‘photo’ and I was in two minds, but I looked at the description and the fact it was in the right category made me think it was genuine. I looked at the seller’s feedback and there was nothing negative. I bought it there and then because I thought it was a good deal. It’s obvious now I’ve been conned out of my money.” The auction company is doing its part to rectify the situation. Clatworthy received a message from eBay stating that he will receive a full refund from the seller. A spokesperson said, “We don’t allow listings which mislead, and will take action against this seller. Customers can shop with confidence on eBay as we guarantee you will get your item or your money back. Mr. Clatworthy is covered by the eBay money-back guarantee and we will be contacting him to put things right.”
Clatworthy is not the first eBay user to buy a photo of an item instead of the item itself. Several eBay sellers in the past have tried to pass off photos of electronics or other pricey items as the real deal.
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